4.1 Our online shopping cart is enabled to process safe and secure payments via the free to use Payfast payment portal which makes it more convenient for you as client to purchase from us and make payments immediately.
4.1.1 When you click Payfast as payment method, you get to choose your preferred payment method and securely complete the transaction. Payment via EFT, instant EFT, and credit/cheque cards are done easily and immediately. After payment has been completed, you the buyer and Gemsforhealing are both notified of the successful transaction. We can then start processing your order.
4.1.2 Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account. Please note that Bank Transfer payments could take up to 7 days to clear. if you pay via direct bank deposit or electronic funds transfer, payment must be made within 2 (two) days of placing your order. Stock are sold at a first come first sell basis. We take no responsibility for stock which is out of stock if you do not pay within 2 (two) days of placing your order.
4.2 Placing an item in your shopping cart does not reserve that item or price. We only reserve stock for your order once payment is received. When Goods are no longer available after you have placed an order, Gemsforhealing will notify you and you will be entitled to a refund of the amount already paid by you for such Goods.
4.3 We have a physical store on the same premise. There might be a possibility that we cannot supply an item that you have ordered, due to that item selling in the shop before we can take out your order. If this is the case, we will contact you to arrange an alternative or will refund you.
Click on the Shop Online page to start shopping.